Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-6037
Submit a Ticket
Overview
ITCS Web Services supports the distribution of marketing emails sent through the approved Email Service Provider (ESP).
Available To
Faculty, Staff
Get Started
Submit this request, and the Creative Services staff will contact you.
Features and Benefits
The approved Email Service Provider (ESP) allows users to send HTML marketing emails to their audience along with providing analytics for performance.
Service Availability
Once access is granted, the ESP service is available to users at any time.
Service Level Expectations
Creative Services supports the approved ESP and will address issues during normal business hours. The ESP also has a support chat, which will provide support anytime after that.
Fees
No fees are associated with this service.