Popular Services
Overview of Cornerstone is ECU's employee training portal.
NEW! Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium (new). Now provided by ECU with no fees.
Services related to our websites, including content management systems and personal websites.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
If you are having issues with your wireless connection, please submit this service request.
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
Submit to request assistance making your Word, Indesign, PowerPoint, Excel or other digital document accessible for posting online or as a printable email attachment.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
The PirateID user account and a secure password are used to access ECU resources.
Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support or project management in your respective areas.
REDCap is a secure, HIPAA-compliant, web-based application for building and managing online research surveys and databases. Submit this request for a REDCap account.
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.